Refund Policy
Dash organizes its rules on returns, exchanges, and refunds in the following sections. This page applies specifically to bydashe.shop.
Details from Dash on exceptions
For Dash customers at bydashe.shop, this section explains exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
Our approach at Dash to condition of returns
Customers using bydashe.shop can rely on the following Dash guidance about condition of returns. Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How Dash handles support
This support section covers orders and visits through bydashe.shop for Dash. For return or exchange assistance, contact Support@bydashe.shop or 3136059727.
refund timing at Dash
Dash publishes this refund timing guidance for customers using bydashe.shop. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
What Dash customers should know about eligibility
The following eligibility guidance applies to the Dash storefront at bydashe.shop. Customers receive a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
Our approach at Dash to starting a request
Dash publishes this starting a request guidance for customers using bydashe.shop. To start a return or exchange, contact us at Support@bydashe.shop before sending the item. Once the request is approved, Dash will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
What Dash customers should know about order problems
Customers using bydashe.shop can rely on the following Dash guidance about order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashe.shop
Phone: 3136059727
Physical address: 874 Platte River Rd, North Bend, Nebraska, 68649, United States